1. Introduction
CoMakers Africa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our makerspaces, use our services, or interact with our website.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
We may collect personal information that can identify you, including:
- Contact details (name, email, phone number, address)
- Payment information for memberships and services
- Government-issued ID for facility access
- Emergency contact information
- Photographs for membership cards
Usage Data
We automatically collect certain information when you visit our spaces or website:
- Equipment usage logs
- Training attendance records
- Website browsing behavior
- IP address and device information
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services
- To manage your membership and facility access
- To process payments and send receipts
- To notify you about changes to our services
- To provide customer support
- To monitor equipment usage and safety compliance
- To gather analysis for improving our spaces
- To detect and prevent fraud or unsafe practices
- To send newsletters and promotional materials (with consent)
4. Data Sharing and Disclosure
We may share your information in these situations:
- Service Providers: With vendors who assist our operations (payment processors, security services)
- Safety Compliance: With authorities when required by law or for safety investigations
- Business Transfers: In connection with any merger or acquisition
- With Your Consent: For any other purpose disclosed with your permission
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption of sensitive data
- Secure access controls to our facilities and systems
- Regular security audits
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Data Rights
Depending on your jurisdiction, you may have rights to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your personal data
- Restrict or object to processing of your data
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@comakersafrica.org.
7. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.
8. Changes to This Policy
We may update our Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@comakersafrica.org
- Address: Plot 124 Onitsha Road, Irete, Owerri, Imo States
- Phone: +234 806 882 2977
This Privacy Policy was last updated on April 18, 2025.